Six Sigma: Business Excellence
Six Sigma Training has received considerable attention in the industry because of its huge successes at world class companies like, Allied Signals, General Electric and Motorola. These successes have encouraged many other companies to undertake Six Sigma initiatives.
Six Sigma is a business improvement approach that seeks to find and eliminate causes of mistakes or defects in business processes by focusing on outputs that are of critical importance to customers. As a result process performance is enhanced, customer satisfaction is improved and the bottom line is impacted through cost savings and increased revenue. Six Sigma is a strategic approach that works across all processes, products, services, company functions and industries.
Six Sigma Training places a clear focus on getting bottom line results. Identification of the business impact is part of the methodology. No Six Sigma project is approved unless the bottom line impact has been identified. Bottom line impact gets the attention of top management for their language is money.
Six Sigma is one of the most modern broad-band Quality Improvement Strategies. It builds itself on the Plan-Do-Check-Act (PDCA) framework and practically involves the entire organization into this domain. It builds the required and necessary knowledge and competence base at various levels of the organization. The top to bottom structure is laid down through a following hierarchy of Six Sigma Roles,